It is reasonable for management to want evidence of a problem before they put resources into fixing it, and we would like to be evidence driven ourselves. All too often, though, we assume that having good data
means having more data
. We live in the time of Big data
where the value of some companies is measured in terms of the size of the data set they hold. Our phones collect and report our habits, … Continue Reading ››
For years the safety profession has espoused that there is no intellectual property in safety. This was seen a positive side-effect of the black and white ethical stance of the zero harm movement. It has also been the most over-used excuse by safety professionals for adopting their previous employer’s methods in their next organisation, along with ‘why re-invent the wheel?’ and ‘if it ain’t broke, don’t fix it’. As safety professionals move through our relatively small industry, … Continue Reading ››
Many safety professionals may be supporting the proliferation of blame without knowing it. As we have found success in removing blame from the frontline operators, we have unintentionally redirected blame at the operational systems in which people work and their upper management. This needs to stop. The field of safety has come a long way in supporting frontline staff and taking a systemic focus on safety. This is of course supported by prominent works such as … Continue Reading ››
I recently read an aircraft accident report where a C-130J aircraft crashed shortly after takeoff. Reports state the accident was caused by a Night Vision Goggle (NVG) carrying case being placed in front of the aircraft control column to raise the elevator during cargo loading. Essentially, the crew was trying to raise a portion of the tail of the aircraft to make it easier to load bulky cargo. Apparently the crew forgot to remove … Continue Reading ››
“They tell us to do these things, but they don’t want to know how we get them done.” Others in the focus group nodded in agreement. Myself, I was taken a bit aback by the statement. I was facilitating the focus group with the intention of learning about the organization and how it manages safety. We had been speaking with many of the line employees who expressed varying degrees of frustration with different aspects of the work environment, … Continue Reading ››
A Safety Management System is supposed to be a systematic and proactive process for managing safety risks. Having a structured approach to safety management should complement and support good management, operational and human factors practices but the reality is usually very different.
What can we say about safety management systems in the real world?
- Safety Management Systems are usually large, complex and difficult to access for the very people they are designed for.
- The emphasis on process deflects focus … Continue Reading ››