Tag Archives: blame

A Choice to Punish or To Learn from Parkland

After the Parkland, Fl., school shooting February 14, 2018 the nation’s anger focused for a while on then-school resource officer Scot Peterson, who appeared to freeze outside the school while the gunman was firing. That focus has returned with a vengeance!

Peterson said in a TV interview six months later "It's easy to sit there for people to go, 'Oh, he should have known that that person was … Continue Reading ››

Incident investigation: Learning vs Blaming

I would like to tell a story. The story is not in itself unique and I suppose many persons have seen or experienced similar. There are two ways to tell this story with two very different outcomes for both the organisation and individuals involved.

Let me set the scene, a difficult project is under pressure to produce, machinery is not in one hundred percent working order, operatives … Continue Reading ››

Rush to judgment

In our rush to judgment we rarely intend to do harm. Often, we react to incomplete or even scant information, fit it into our own mental model of how things should be and then jump to conclusions that could inflict harm.

Last week, CBS Morning News showed a film clip of a man snagging a baseball from a kid who was sitting directly in front of him. The less than 10 second clip resulted in the vilification of … Continue Reading ››

4 Ways to Eliminate Blame and Not Shift It

blame-someoneMany safety professionals may be supporting the proliferation of blame without knowing it. As we have found success in removing blame from the frontline operators, we have unintentionally redirected blame at the operational systems in which people work and their upper management. This needs to stop. The field of safety has come a long way in supporting frontline staff and taking a systemic focus on safety. This is of course supported by prominent works such as … Continue Reading ››