Tag Archives: empowering

Why Safety Differently is like outstanding customer service

Over the last month have I become more familiar with the concepts of Safety I and Safety Differently and I must admit that after watching several of Professor Sidney Dekker’s videos I am hooked. What has really grabbed me is the emphasis on people providing solutions, with autonomy and engagement in what happens, and building on success rather than dwelling upon failure. For over 20 years I worked for John Lewis and Partners … Continue Reading ››

Once Were Explorers

image003A few months ago I attended the very interesting Safety Differently conference on the gold coast. Toward the end of the conference the organisers asked the audience of safety people to write a letter to themselves one year from the conference describing the safety future they want for their workplaces. A future without the constraints of the past that if present would inspire us every day to come to work. At the time I didn’t think much about … Continue Reading ››