Tag Archives: engagement

The Woolworths Experiment

The most pressing question for many people who are already ‘sold’ on Safety Differently is ‘how do you do it?’ How do you enable and empower people and their organization to develop and implement Safety Differently? This is what micro-experiments help you do. If you’ve seen Safety Differently, the Movie, you will know about ‘The Woolworths Experiment.’ And if you’ve read the book The Safety Anarchist, you will have come across a more … Continue Reading ››

Why Safety Differently is like outstanding customer service

Over the last month have I become more familiar with the concepts of Safety I and Safety Differently and I must admit that after watching several of Professor Sidney Dekker’s videos I am hooked. What has really grabbed me is the emphasis on people providing solutions, with autonomy and engagement in what happens, and building on success rather than dwelling upon failure. For over 20 years I worked for John Lewis and Partners … Continue Reading ››

Making it Safe: The Importance of Psychological Safety

Editor’s Note – Following a post from Gary Wong’s post on Should We Do a Safety Audit or Do Safety Differently, Tim Austin commented in the Safety Differently LinkedIn group about the important role of psychological safety in making such a different auditing approach successful. So we asked Tim to share his thoughts on what psychological safety is and how to create it in an organization. Enjoy!

A worker in a high pressure manufacturing plant notices … Continue Reading ››

Should we do a safety audit or do safety differently?

This is a continuation of Daniel Hummerdal's 2016 April 06 "Safety Audits Differently" posting. Universe made of stories Imagine you work in a company with a good safety record. By "good",  you are in the upper quartile as per the benchmarking stats in your industry.  Things were rolling along nicely until this past year. There was a steep increase in failures which has led to concerns over the safety culture. Historically there have 2 safety-related events but last year there … Continue Reading ››

The case for small data

smallbigIt is reasonable for management to want evidence of a problem before they put resources into fixing it, and we would like to be evidence driven ourselves. All too often, though, we assume that having good data means having more data. We live in the time of Big data where the value of some companies is measured in terms of the size of the data set they hold. Our phones collect and report our habits, … Continue Reading ››

Safety audits differently

auditSafety audits have become central to safety management and governance. However, many organisations have noted that safety audits may have limited usefulness and some problematic consequences. People I’ve spoken with have raised concerns that:
  • audits may not get a ‘true picture’ of what is going on
  • some projects suffer from audit overload
  • audits may damage cultures of trust
  • audits may drive a commitment to creating acceptable images of work, rather than improving the primary process that the audits are supposed to … Continue Reading ››

Coaching Differently

Basketball Tree 1 I have the great opportunity to coach my sons’ youth basketball teams and have done so now for about 6 years. As my sons age, the various age groups present new and interesting challenges and opportunities. In the early part of each season I search around on-line for advice and try to read about things to do and things not to do. While that is good, I’m realizing the best learning opportunity is right … Continue Reading ››

Yogi Berra’s 9 Best Quotes for Safety Professionals

yogi_berraP14One of the best catchers in Major League Baseball history, Yogi Berra, died Tuesday, September 22nd at the age of 90. Berra had a way with words, ironically while butchering the English language, and his statements were appropriately deemed “Yogi-isms”. Within a few of his quotes, laced with sharp wit, there are some important lessons for safety professionals and leaders across industry and discipline. “We made too many wrong mistakes.” This quote says much more than most six word … Continue Reading ››

People are the solution

peoplearethesolutionI once ran some focus groups on a mine site. The goal was to identify conditions that made work difficult. One of the issues that the workforce identified was that “Work is difficult when you drive at night and you can’t see signage, rocks, and other traffic”. After having presented this and other findings to the project employees during a prestart meeting, one of the truckies came up to me and said: “Let me know if you … Continue Reading ››