Tag Archives: just culture

The London Luton Airport Safety Differently Journey

I hear lots of people saying how much they like the principles of safety differently, but just do not know how, or where to start with this as none of the books tell you how to do it. As my time at London Luton Airport draws to a close, I’m going to try to summarise the journey from a traditional approach into embracing a new focus based on the safety differently framework. When I first started at Luton, there … Continue Reading ››

Dirty Harry Safety (Go ahead, make me safe)

In the weeks after the great Bunnings sausage saga of 2018 the outcry about just how silly some safety decisions are brought a wry smile to my face and has provided many with a humorous analogy on why we should focus on high consequence risk. Although I have seen a hot works permit and a safe work method statement for the site barbecue, thankfully almost all top tier construction companies have a focus on high consequence risk, be that … Continue Reading ››

Restorative Just Culture Checklist

OK, I relent. I said in “I am not a policy wonk” that I wouldn’t turn Safety Differently into a checklistable, to-do algorithm or procedure. Well, now I have. Or at least in small part.
As most of you know, there are so many ‘Just Culture’ algorithms and flow charts out there, yet all they do is recycle a counterproductive retributive justice paradigm. They always boil down to: who broke the rule, how … Continue Reading ››

In Defense of the Mayor of Amity Island

Photo taken by and courtesy of Daniel Hummerdal
Jaws is the reason I have to give myself a pep talk before going in the ocean.  The 1975 movie shows what happens when a huge, psychopathic shark with a taste for people meets a small tourist island off the coast of Massachusetts (Spoiler – it doesn’t turn out well for some unsuspecting swimmers). The movie is credited for making the fear … Continue Reading ››

Just culture: Who are we really afraid of?

When we think about just culture, we usually think about accidents and incidents, associated ‘honest mistakes’ and ‘negligence’ (by whatever name), as well as official responses to these, at company and judicial level. The notion of just culture is driven partly by fear; fear of being judged and blamed, especially fear of being blamed unfairly. The fear is felt most strongly by operational staff, who are at the sharp end of organisations and have sometimes faced disciplinary … Continue Reading ››

Making it Safe: The Importance of Psychological Safety

Editor’s Note – Following a post from Gary Wong’s post on Should We Do a Safety Audit or Do Safety Differently, Tim Austin commented in the Safety Differently LinkedIn group about the important role of psychological safety in making such a different auditing approach successful. So we asked Tim to share his thoughts on what psychological safety is and how to create it in an organization. Enjoy!

A worker in a high pressure manufacturing plant notices … Continue Reading ››

3 Realities for Second Class Industries

class systemThe safety advancements in industries like aviation, nuclear power and healthcare have been nothing short of extraordinary. In many ways, these industries have become the shining examples of what safety should be. These areas are by no way perfect and have room for advancement but there is a tendency for progressive and innovative thinking to be specific to these industries. However, we have lost our way in thinking that these are the only agencies where innovation can occur. … Continue Reading ››

Life, liberty, and the pursuit of the right to speak up

8985496669_8dd78af2ca_kSix months before the Space Shuttle Challenger disintegrated over Florida in 1986, engineer Roger Boisjoly wrote a portentous memo. In it, he warned that if the weather was too cold, O-rings in the solid rocket boosters could fail. It was the job of these O-rings to seal the joints between the segments of the SRB’s—two huge, towering silos of rockets made by contractor Thiokol in Utah, that helped lift the Shuttle into space. The memo was, in … Continue Reading ››

Systems Thinking for Safety: Ten Principles (A White Paper)

10principlesIn September, a EUROCONTROL Network Manager White Paper was released, entitled Systems Thinking for Safety: Ten Principles. The White Paper was a collaboration of EUROCONTROL, DFS, nine other air navigation service providers and three pilot and controller associations. The purpose is to encourage a systems thinking approach among all system stakeholders to help make sense of – and improve – system performance. The Executive Summary of the … Continue Reading ››