Tag Archives: redefining

The Woolworths Experiment

The most pressing question for many people who are already ‘sold’ on Safety Differently is ‘how do you do it?’ How do you enable and empower people and their organization to develop and implement Safety Differently? This is what micro-experiments help you do. If you’ve seen Safety Differently, the Movie, you will know about ‘The Woolworths Experiment.’ And if you’ve read the book The Safety Anarchist, you will have come across a more … Continue Reading ››

I am not a policy wonk

I coined the term ‘Safety Differently’ in 2012. It was the header of an email I sent to a motley group of company representatives—from Laing O’Rourke, Sunstate Cement, Queensland Rail, Origin Energy and others. I had newly arrived in Australia and had been approached by them to help critically examine the sense of safety ‘getting stuck,’ of a pervasive compliance culture that no longer generated much progress. In the email to invite them to a new round of … Continue Reading ››

Why Safety Differently is like outstanding customer service

Over the last month have I become more familiar with the concepts of Safety I and Safety Differently and I must admit that after watching several of Professor Sidney Dekker’s videos I am hooked. What has really grabbed me is the emphasis on people providing solutions, with autonomy and engagement in what happens, and building on success rather than dwelling upon failure. For over 20 years I worked for John Lewis and Partners … Continue Reading ››

Why do things go right?

Photo by Josue Isai Ramos Figueroa on Unsplash
In his 2014 Safety I and Safety II: The past and future of safety management, Erik Hollnagel makes the argument that we should not (just) try to stop things from going wrong. Instead, we need to understand why most things go right, and then ensure that as much as possible indeed goes right. It seems so obvious. Yet it is light years away from how most organizations … Continue Reading ››

The Limits of Safety Differently?

DSCN5361I was having a discussion the other day with a colleague about how Safety Differently fits in different organizations. Some organizations we’ve encountered are hungry for something new. They realize that the same-old safety approaches are not getting them the results they would like and are actively seeking a different approach. Obviously these organizations are ripe for a discussion about Safety Differently. But what about others who, as some describe, are not as far along? For example, in … Continue Reading ››

Rules – Who Needs Them?

d5bd2d6fMy grandfather was a Military Policeman in the Royal Air Force during the Second World War. My father was a Royal Marine. I remember as a child seeing a clipping of an old article in a national newspaper with a large photograph of him captioning a story of their deployment in the Middle East. This made me very proud, but it never made me want to join up. My brother thought differently and he went on to … Continue Reading ››

Coaching Differently

Basketball Tree 1 I have the great opportunity to coach my sons’ youth basketball teams and have done so now for about 6 years. As my sons age, the various age groups present new and interesting challenges and opportunities. In the early part of each season I search around on-line for advice and try to read about things to do and things not to do. While that is good, I’m realizing the best learning opportunity is right … Continue Reading ››

Why Relationships Matter In Safety Performance

picAbout 20 years ago I had a profound experience that changed the way I approach my work in safety. Prior to this I very much believed that if you can’t measure it, it doesn’t exist and that 90% of accidents are due to human error. I was working with a group of employees and supervisors to uncover the root causes of a tragic fatality. They kept telling me that the root cause was lack of trust and open … Continue Reading ››

Is it 1947 yet?

broken_iceNeither Lieutenant Nathan Poloski’s body, nor his F/A-18 Hornet were ever found in waters almost three miles deep. All that was located in the Western Pacific after his fighter jet collided with another from the same aircraft carrier were his helmet and some pieces of debris. The pilot of the other jet ejected safely and was rescued shortly after. The Navy accident report, all of eight pages long, was acquired by the New York Times under a Freedom … Continue Reading ››