All posts by Adam Johns

Complicated & Complex Systems in Safety Management

When General Stanley McChrystal took over the U.S. Joint Special Operations Command[1] (JSOC) in Iraq during the mid-2000s, he inherited an organisation struggling to overcome the Al Qaeda insurgency plaguing the country. After a few weeks in the job, he realised his new team had been viewing their enemy through the wrong lens, and therefore had been using the wrong strategies to defeat them. Ultimately, this insight led him to … Continue Reading ››