Tag Archives: safety culture

Accountability up, or responsibility down?

file0001652481771A few years ago, I learnt of a woman who was slightly injured at work. She told her supervisor, showed the injury, and went to see the doctor that same afternoon. While in the waiting room, she got a call from school. Her son had fallen ill and been sent home. After her appointment and having her gash cleaned and glued by a nurse, she rushed home to take care of her boy. She later informed her … Continue Reading ››

Safety without borders

file000926134998Communication has become a catch cry for both the safety profession and regulators, yet it seems that significant barriers exist from multiple stakeholders to prevent or discourage real communication. Professor Sidney Dekker challenged us with his writings on “Just Culture”, to build organisational practices that encourage and foster open communication both for success and failure, that foster broad and honest information exchanges. The computer industry has been a leader in building active participation in information sharing, most prominently … Continue Reading ››

Overcoming Cowered Dog Syndrome

file0001874622666We have all heard the old adage "spare the rod and spoil the child". Well here is a new one: "use the rod and cower the dog". You do not train or teach a dog new tricks by punishment, you do it with loads of affection and reward. Fear of punishment cowers a dog in the same way as fear of punishment creates covert OHS culture. A dog is reacting to a negative action from its owner … Continue Reading ››

Iron fist in velvet glove

file0001768912771Many companies and consultants selling Occupational Health and Safety systems and culture believe in what they call "the iron fist in the velvet glove" approach to safety. The "iron fist" is based on the premise of four strikes and you're out. Four safety indiscretions and the punishment is dismissal. After the first offence a commitment is gained from the employee not to digress again in the future. Catch the person again and a written warning is issued. … Continue Reading ››

Safety culture: Facts, fiction and faith

We know that safety cultures are not just created at the sharp end. For safety culture, we need to look deeper inside an organization—at its procedures, work practices, design, supervision, management, governance. This has been a very empowering idea, shifting our focus onto the context surrounding people's work. But it has also been accompanied by burgeoning safety bureaucracies. In pursuit of safety culture, we now expect organizations to deploy vast systems—loss prevention systems, safety management … Continue Reading ››